In addition to your included excursions, EmeraldPLUS and EmeraldACTIVE experiences and activities, we offer a selection of DiscoverMORE optional excursions which are bookable on-board or through our reservations team.
Each of the Emerald Cruises Star-Ships features a well-appointed wellness area – helping you pamper yourself whilst cruising the beautiful waterways of Europe and Asia.
Elevators are present on each of the Emerald Cruises Star-Ships – servicing three of the four decks. Only the top deck, the Sun Deck, is not serviced by an elevator. Access to the Sun Deck is restricted to stairs.
Guests staying in the Owner’s One-bedroom Suite and Riverview Suite can have four pieces of clothing laundered, free of charge, per day. And guests staying in the Grand Balcony Suites are permitted two complimentary laundry items per day.
For guests in all other suites and cabins, laundry services are available on river cruise ships at an additional charge. There is no dry cleaning on river cruise ships.
Yes, tables for two are available on board but they cannot be reserved so we will not be able to guarantee that you will get your preferred table size every time you dine.
No, but the cinema can fill up quickly and operates on a first come, first serve basis — so it is best to head down early.
When on board, please speak with your Cruise Director or reception staff to organize a booking for your bicycles. We have approximately 20 complimentary pedal bicycles on board. A safety helmet and bike lock is provided with your bicycle.
The wheelhouse is open for all guests to visit during a cruise itinerary. If you have a particular interest in river navigation, the wheelhouse can provide a wonderful insight into the role of the captain and the intricacies of working through locks.
Smoking is not permitted in the cabins or any indoor parts of any of the ships in the Emerald Cruises fleet.
There are areas on the ships’ external decks where smoking is permitted.
Each of the Emerald Cruises ships boasts an on-board fitness room, with high-quality equipment and gym apparatus.
Our Star-Ships do not include on-board shops, however small emergency toiletry items such as toothpaste and deodorant may be purchased from the ship’s reception.
Furthermore, each ship also stocks a small selection of gifts and souvenirs.
Complimentary Wi-Fi is available on-board all the Emerald Cruises ships throughout the public spaces, cabins and suites.
Typical timings:
Full timings are provided in the daily programme.
Reflections Restaurant features unreserved seating for breakfast, lunch and dinner. Simply arrive at the designated dining times and you will be seated at the available table of your choosing.
For more information on dining on-board, visit this page.
The Sun Deck is open from 0800 through to late evening.
Please note: Sun Deck operation hours may be limited when travelling under low bridges, for safety purposes, or due to other local authority restrictions.
The language on-board is English. All staff, crew and tour guides speak English and all announcements and lectures will be made in English.
The on-board pool is open from 06:00 until 18:00 every day. On selected evenings, the pool area is transformed into our evening cinema. Please note: the Emerald Radiance, sailing on the Douro River, has a Serenity Pool on the Sun Deck, and therefore does not have a cinema or Riverview Lounge.
You will find tea and coffee machines located in the Horizon Bar and Lounge. A selection of speciality teas and coffees are available throughout the day and night.
Emerald Cruises endeavour to cater for all dietary requirements and requests. We ask that you inform us of any requirements or requests at the time of booking. This will give us chance to meet your requirements.
Yes, an experienced Cruise Director accompanies every journey. The Cruise Director is responsible for ensuring the entire river cruise runs smoothly.