Personal information is collected from guests directly registering their contact details on our website or via a registered travel agent registering their customer’s details via a separate portal. It is also collected by guests providing their information when registering for events, requesting information and providing us information related to the tour delivery either online, via telephone or face to face.
The kinds of personal information and sensitive information that we commonly collect and hold from you or about you include: your name, address, phone, fax and mobile numbers, email address, date of birth, nationality, passport details, travel preferences and experiences, travel insurance and travel rewards and loyalty program membership. We also collect health information relating to your current and previous health status, current and previous medical conditions, and your dietary requirements. We also collect personal information, sensitive information and health information from or about your family members, next of kin, emergency contact details and/or other members of your travelling party.
Credit card details are not stored on our servers when you book, or buy travel products through our website or with us directly.