Flexible Booking Policy

To ensure guests can book with confidence, for all new 2021 and 2022 bookings Scenic Group are including a flexible booking policy which allows guests to defer travel and transfer to an alternate departure or itinerary up to 60 days prior to travel*, with no Scenic Group fee’s (3rd party fees may apply). 

Please note, final payment due date will remain as per standard booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel. Surcharges may apply on credit card transactions.

Deposit Protection Plan

Complimentary Deposit Protection Plan (DPP) has been included for 2021 & 2022 River Cruises booked before 25 February 2021 (excludes Russia cruises). This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. The DPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises and Dalmatia cruises. Where you cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.